Second Edition — June 2026

The Agentic CMO

Leading marketing in the age of AI agents

By Francesco Federico

Pre-orders open June 2026. No spam.

The Agentic CMO — Second Edition book cover

The author has led marketing at

S&P Global JLL Acer Vodafone

Why now

The mandate has changed

Marketing organisations are being asked to do more with less — and to do it faster. The old operating model of briefing agencies, waiting for campaigns, and measuring after the fact cannot keep pace. The CMO who cannot orchestrate intelligent systems will not survive the next budget cycle.

Agents are operational

AI agents are no longer theoretical constructs in research papers. They are executing campaigns, managing budgets, and making real-time decisions inside marketing operations today. The question is not whether to deploy them, but how to govern them.

The leadership gap is widening

Most marketing leaders lack frameworks for deploying autonomous systems responsibly. There is no MBA module for this. No consultancy playbook that wasn't written six months ago. This book provides the operating manual that the profession is missing.

Fortune 500

Built Inside a Real Operation

Every framework was tested where budgets are real, timelines compress, and boards demand returns — not in a lab or a thought experiment.

27

Ready-to-Deploy Prompts

Copy into any AI tool, answer questions about your context, and receive a custom deliverable — board memos, governance charters, talent strategies.

Bounded

The Autonomy Model

The operating model for deploying AI agents alongside human teams — with the governance to let them run and the guardrails to keep them honest.

What's inside

19 chapters across four parts, plus appendices

Part I

The Agentic Imperative

Why the marketing mandate has fundamentally changed — and what the new operating model demands.

Understanding Agentic AI

Building the Business Case

  1. 1.Understanding Agentic AI
  2. 2.The Evolving CMO Mandate
  3. 3.Building the Business Case

Part II

Building the Foundation

Architecture, culture, talent, and governance — the structural prerequisites for agentic operations.

The Bounded Autonomy Model

Governance for Autonomous Marketing

  1. 4.Architecture of Human-AI Collaboration
  2. 5.Creating an AI-First Marketing Culture
  3. 6.Talent Strategy for the Agentic Era
  4. 7.The Pilot-to-Scale Journey
  5. 8.Governance for Autonomous Marketing

Part III

Execution & Scale

Compliance, measurement, ethics, and the operational playbook for deploying agents at scale.

Regulatory Compliance & Board Governance

Measuring What Matters

  1. 9.Regulatory Compliance & Board Governance
  2. 9b.The Agentic Technology Stack
  3. 10.Measuring What Matters
  4. 11.Ethical AI Leadership
  5. 12.Customer Experience Revolution
  6. 13.Competitive Strategy in the Agentic Age

Part IV

The Frontier

GEO, machine-to-machine marketing, hybrid teams, and your 90-day transformation plan.

GEO: Generative Engine Optimisation

Your 90-Day Agentic Transformation Plan

  1. 14.Preparing for What's Next
  2. 15a.GEO: Generative Engine Optimisation
  3. 15b.M2M Marketing Readiness
  4. 16.Orchestrating Hybrid Intelligence Teams
  5. 17.Industry Applications
  6. 18.The CMO in the Agentic Era
  7. 19.Your 90-Day Agentic Transformation Plan

From Chapter 1

The Autonomy Spectrum

1

Rule-Based Automation

Predetermined rules. If X happens, do Y. Consistent, scalable, entirely dependent on human-defined parameters.

2

Predictive AI

Analyses historical data to predict outcomes. Powerful analytical instruments that still require human interpretation and action.

3

Generative AI

Creates new content from patterns. Transformative for creation, but operates in request-response mode. A human must prompt, review, and deploy.

4

Agentic AI

Perception. Action. Cognition. Evolution. Agents that monitor, execute, reason, and improve — autonomously, within boundaries you define.

Increasing autonomy →

"Instead of marketers using tools, we are now orchestrating intelligent agents that make their own decisions within defined parameters. This is bounded autonomy."

— The Agentic CMO, Chapter 1

Written for

CMOs

CIOs & CTOs

Transformation Leaders

Board-Facing Executives

Francesco Federico, Global CMO at S&P Global

Francesco Federico

Global Chief Marketing Officer, S&P Global

Francesco Federico leads the global marketing operation at S&P Global, a company with a $160 billion market capitalisation. The Agentic CMO is not a theoretical exercise — it was written inside that operation, testing every framework against the constraints of real budgets, compressed timelines, and board-level accountability.

His career spans S&P Global, JLL, Acer, and Vodafone across global markets. He is a Fellow of the Chartered Institute of Marketing and a member of the World Economic Forum Strategic Communicators Exchange.

More about Francesco →

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Pre-orders open June 2026. No spam.

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